pre employment Assessments for
Ensure your service employees are capable of both successfully managing their functional responsibilities while also communicating with customers effectively with our Services Assessment Solution.
HR teams hiring for service positions need an efficient hiring process that identifies candidates at all job levels that align with both the role and culture.
HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.
25M+
service workers employed in the us
38+
average age of a service employee in the us
$27K+
average salary of a service employee in the us
Service roles come in a variety of flavors, from food service managers to automotive techs. Consistent across all of these roles is the need for workers who have the skills to do the job and communicate effectively with customers.
When assessing service candidates, it’s important to keep the critical job functions in mind so you have an effective frame of reference during interviews.
HighMatch has a full suite of content capabilities, enabling our team to approach each role differently.
Our personalization process identifies those capabilities we need to employ to measure what matters most.
Each content capability is made up of independently validated measures that can be used in any combination and at any stage of the hiring process.
When it comes to filling service roles, you need to find candidates that possess the technical knowledge and hard skills to do the job effectively, while also having the innate qualities that enable them to effectively communicate with customers, partners and management.
We have deep experience helping our client partners identify candidates with the high impact traits that influence success in service roles.
HighMatch has several relevant tests for this function, all of which can be tailored to your specific role. They include:
HighMatch can also create short, personalized skills tests covering topics like Cash Handling or Food Service Knowledge, all powered by our modern assessment engine and tailored to your roles.
HighMatch’s modern, powerful assessment platform was built to support the unique needs of larger organizations.
Our intuitive client dashboard offers candidate insights at a glance, inclusive of a single roll-up score alongside personalized competencies in your preferred language.
Our mobile candidate experience provides a fast, seamless and inclusive way to measure candidates against those competencies that matter most in your organization.
HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.
Features include:
All content shown for each measure across all sections can be tailored to your needs, using your preferred language.
see a sample report
Whether you are hiring for high volume hourly positions or hiring your next senior executive, we have you covered.
HighMatch is the only assessment vendor to offer personalized assessment solutions for roles across the professional spectrum.
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