Hiring assessments for

Restaurants

Our Restaurant Solution helps modern talent teams identify qualified candidates at scale that align with their unique roles and company culture.

Personalized assessments

HR teams at Restaurant Groups need an efficient hiring process that identifies candidates at all job levels that align with both the role and company culture.

HighMatch’s personalized assessment solution includes independently validated measures that can assess a candidate’s for only those specific qualities that matter most in the role, using your preferred language.

Industry Snapshot

898M+
forecasted sales in the food service industry

14M+
restaurant employees in the us as of 2022

660K+
restaurants in the us at the end of 2021


Industry expertise

Restaurants have proven themselves to be very adaptable in the face of rapid change, from moving to QR menus and contactless payment, to online ordering. The challenge is dealing with staff shortages while maintaining quality and ensuring hires align with the restaurant’s culture. 

HighMatch has 15+ years of experience partnering with restaurants of all sizes, from national chains to local favorites. Our psychologists have developed an understanding of the qualities that influence success and can filter your pipeline to ensure only qualified applicants move forward.

Measure anything, at any stage

HighMatch has a full suite of content capabilities, enabling our team to approach each role differently.

Our personalization process identifies those capabilities we need to employ to measure what matters most.

Each content capability is made up of independently validated measures that can be used in any combination and at any stage of the hiring process.

We Understand

Restaurant Roles

Between dealing with high stress customer situations to managing operations and hiring, there’s no room for mistakes when it comes to hiring these roles.

We have over two decades helping our restaurant clients identify candidates for some of the most popular roles that exceed performance targets and align well with firm culture.

popular roles include:

  • Host
  • Server
  • Bartender
  • Kitchen Manager
  • Restaurant Manager

Restaurant
Personality Traits

There are a number of personality traits that often align with success in restaurant settings, and are frequently requested by our clients.

Don’t see a trait you want to measure?
Check out Create, our personalized assessment solution. Our workplace psychologists build tailored assessments that measures those traits that matter most in the role.

THESE INCLUDE:

  • Attention to Detail: being careful and thorough

  • Cooperation: being pleasant with others on the job

  • Dependability: being reliable and fulfilling obligations

  • Integrity: being honest and ethical

  • Self Control: controlling anger and avoiding aggressive behaviors

  • Stress Tolerance: dealing calmly with high stress situations

HighMatch dashboards

HighMatch dashboards are highly personalized, from the competencies reported on to sections, measures, ranges and targets ~ even the look and feel can be tailored to your needs.

Features include:

  • Single Score: a single roll-up performance score
  • Custom Ranges: flexible, client-defined score ranges
  • Topic Scores: tailored topic scores for key sections
  • Answers Tab: easily review answers to questions
  • Action Tabs: email or call applicants with one click
  • Interview Guides: tailored question prompts
  • Development: recommendations for improvement

All content shown for each measure across all sections can be tailored to your needs, using your preferred language.

see a sample report
sample candidate report

Restaurant
Cognitive Abilities

While not as exhaustive a list as personality traits, there are also several cognitive abilities that often align with success in restaurants.

Don’t see a trait you want to measure?
Connect with a Product Specialist today to learn how we can measure and report on any singular trait or ability you believe equate to success.

THESE INCLUDE:

  • Spatial Visualization: Measures a candidate’s ability to hold, manipulate, and think about three dimensions in one’s mind

  • Numerical Reasoning: Measures a candidate’s numerical aptitude and their ability to interpret, analyze, calculate, and draw conclusions using numbers and data sets

  • Logical Problem Solving: Measures a candidate’s ability to draw accurate conclusions based on their observations and experiences
five star rating

“[An] ​​invaluable part of our hiring process. The job fit report and interview guide are clear and easy to use to ensure a consistent candidate evaluation.”

G2 REVIEW
CFO, Enterprise Company

FEATURED CASE STUDY

A national hospitality company deploys HighMatch to increase sales by 17% per month

Read how HighMatch helped a national hospitality company find sales team members who sold more, had better attendance and a more positive attitude.

VIEW THE FULL CASE STUDY

Restaurant Skills

We approach skills testing differently than everyone else. HighMatch skills tests, powered by our modern, testing engine, are short and candidate-friendly.

They are also highly personalized, compiled by our team of workplace psychologists from a pool of components and tailored to measure what matters most in the role.

Skills testing is an important piece of the puzzle, however our clients often couple skills testing with other capabilities to ensure they are getting the full picture of a candidate.

Relevant Tests Include:

  • Computer Literacy: This fast, mobile-friendly test assesses candidate’s understanding of basic computer use

  • English Fluency: This fluency test assesses a candidate’s understanding of the English language

  • Math Fundamentals: This test assesses candidate’s understanding of common mathematical concepts

For larger organizations, HighMatch can also quickly create short, personalized and mobile-first skills tests covering topics like Telephone Etiquette and Cash Handling, all powered by our modern, mobile-first assessment engine and tailored to your roles.

These restaurant organizations Trust HighMatch:

HighMatch Restaurant Clients

Speak to a Hospitality Product Specialist.

Get started